Elevate Your Independent Home Care Agency With IHCA!
Independent home care company owners encouraging and empowering their peers through sharing of best practices, stress management techniques, inspiring stories of overcoming obstacles and reaching success. Hear from industry leaders about the best services to run your home care agency and how best to utilize these services. To Watch: https://independent-home-care-alliance.wistia.com/content
Elevate Your Independent Home Care Agency With IHCA!
Season 1, Episode 4 Home Care Boardroom: How To Build Culture At Your Agency
Why is organizational culture important, you ask? Your culture impacts everything from performance to how your company is perceived in the community.
It defines your company’s internal and external identity. Your organization's culture is the vehicle for living out your company’s core values. Your culture can transform employees into advocates (or critics). A strong organizational culture helps you retain your best people. A well-functioning culture assists with onboarding. Your culture transforms your company into a cohesive team that is invested in the vision. Culture impacts performance and employee wellbeing which directly impacts delivery of service.
Todd Austin
Chief Operating Officer @Home Care Pulse
Todd Austin | COO An Idaho-born sales and marketing expert, Todd Austin is recognized as an important voice in the up and coming Home Care industry. Todd brings over a decade of experience in sales, marketing, and management to the Home Care Pulse team. A sought-after speaker and innovative thinker in-home care, he is passionate about delivering resonant messages, growing businesses, and helping others achieve their potential. Before his time at Home Care Pulse, he led teams for both million and billion-dollar organizations. Outside the office, you can find Todd spending time with his family or out on the golf course.
Aaron Stapleton
Founder & CEO @Queen City Homecare
Aaron Stapleton is the Founder and CEO of Queen City Homecare. In 2012 he decided to start a new type of private duty company that focused on patient centered care for the clients and not just companionship. With this in mind, he has paved the way for rethinking what private duty care is and how the industry must grow with the needs of its clients. This true family man finds his work incredibly rewarding and sets out every day to produce the best private duty services in town.
Kunu Kaushal
Founder, CEO, Entrepreneur, Speaker, Advocate, and Innovator @Independent Home Care Alliance
Kunu is the Founder & CEO of Senior Solutions, Founder of the Independent Home Care Alliance (IHCA), and Past President of the Tennessee Association for Home Care (TAHC). With my grandparents as my first clients, I opened Senior Solutions in 2010, and in its 10+ years of operation, the company has added service lines in transportation, nutrition, care management, transition services, and veteran care solutions, all while expanding to 20+ offices, all 95 counties in Tennessee, and the metro Atlanta, Georgia area.